Terms of Use

Last Updated: December 2024

Welcome to SSBN.com

Welcome to SSBN.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at SSBN.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future SSBN.com service or visit or purchase from any business affiliated with SSBN.com, whether or not included in the SSBN.com Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

Privacy

Please review our Privacy Policy, which also governs your visit to SSBN.com, to understand our practices.

Electronic Communications

When you visit SSBN.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Site Access

SSBN.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. SSBN.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Communications, And Other Content

Visitors may post reviews, comments, and other content; send e-Gift Certificates and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties.

If you do post content or submit material, and unless we indicate otherwise, you grant SSBN.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Product Descriptions & Pricing

Product Accuracy

SSBN.com attempts to be as accurate as possible. However, we do not warrant that product descriptions are accurate, complete, reliable, current, or error-free. If a product offered is not as described, your sole remedy is to return it in unused condition.

Pricing Policy

Despite our best efforts, a small number of items may be mispriced. If an item's correct price is lower than our stated price, we will charge the lower amount. If higher, we will contact you for instructions or cancel your order.

Sizing & Product Properties

Handcrafted Nature: All SSBN products are handcrafted using natural fibres. Subtle variations in colour, texture, and finish are intrinsic to handmade products. An irregular weave or print is not a defect.

Colors: We have done our best to display colours accurately. However, your monitor's display may vary. Reds and blues tend to run; always wash like colours together.

Shipping & Delivery

  • All orders shipped from New Delhi, India via UPS.
  • Processing takes 2 working days; shipping takes 4-6 working days.
  • We do not ship backorders. Out of stock items will be refunded.
  • We cannot ship to P.O. Box addresses.
  • UPS will attempt delivery 3 times before returning the package.
  • Duties & Taxes: International customers may be subject to import duties/taxes, which are the responsibility of the customer.

Exchanges, Returns And Refunds

SSBN will replace the product free of cost if you are not satisfied with your purchase. Exchanges or returns must be made within 15 days of receiving your order. Shipping charges will not be refunded, and customers are required to pay for return shipping costs to the US return address.

Disclaimer Of Warranties And Limitation Of Liability

This site is provided by SSBN.com on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied.

To the full extent permissible by applicable law, SSBN.com disclaims all warranties, express or implied. We will not be liable for any damages of any kind arising from the use of this site.

Indemnification: You agree to defend, indemnify and hold SSBN harmless from any claims arising from your use of the site.

Contact Information

Corporate Office

L&T Business Park, Tower 2, 3rd Floor, Sector 27D,
Faridabad, Haryana-121003, India

Tel: +91 011 40692000

Grievances

Officer: Ms. Ritu Rawat
Email: grievances@SSBN.net
Call: 1800-100-1212 (9am - 6pm, Mon-Sat)

FabGift Cards T&C

  • Redeemable across all SSBN Stores within India and SSBN.com.
  • Valid for 1 year from date of purchase.
  • Cannot be exchanged for cash.
  • Lost cards will not be replaced or refunded.
  • Disputes subject to Delhi Jurisdiction.