Frequently Asked Questions
Find answers to common questions about our products, shipping, and more.
About SSBN
Terms & Conditions
Redeeming E-Gift Cards
- Denominated in Indian Rupees (INR).
- Valid for one year from the date of issue.
- Redeemable at participating stores and SSBN Website/App.
- Cannot be cancelled, refunded, or exchanged for cash.
- Must be redeemed in full; partial redemption not allowed.
- Activated immediately at the time of purchase.
- Not replaceable if lost or stolen.
- No returns allowed on products purchased using E-Gift Cards.
- Cannot combine with other discounts.
- Subject to jurisdiction of courts at Delhi.
Potli Offer T&Cs
- Valid from 5th December onwards, till stocks last.
- Applicable on invoice value of ₹5000 and above (Domestic Stores only).
- Non-negotiable, non-returnable, and non-assignable.
- Free products are not eligible for reward points.
- One offer per fresh order; not valid for exchanges.
- Cannot be clubbed with other offers.
- No warranty on freebies in this offer.
- SSBN reserves the right to withdraw/cancel the offer anytime.
- Images are for representational purposes only.
- Subject to jurisdiction of courts of Delhi.
Disclaimer
SSBN Limited does not send any direct email for collaboration/paid partnership to any person, nor call/message to ask for bank details, OTP, or any personal sensitive information. SSBN shall not be responsible for any loss or liability resulting from the actions of third parties.